Service Status — PROD

Current incidents, their impact, and the actions we take to keep SHD available.

September 24, 2025 — December 22, 2025
Updated 2025-12-22 05:39 Europe/Moscow
Times are shown in Europe/Moscow
Incidents
17
Open
1
Disaster
0
High
3
Average
2
Warning
7
Information
5
Not classified
0
Uptime
94.25%

90-day availability timeline

Total downtime 5d, 2h and 54m
No incidents Not classified Information Warning Average High Disaster

Incident feed

Start
2025-12-17 06:42

Infrastructure: Traffic spike

Warning Monitoring Detected by monitoring
Start
2025-12-13 09:51
End
2025-12-13 10:01
Duration
10m

PHP-FPM

Information Resolved External signal
Start
2025-12-05 09:41
End
2025-12-05 09:51
Duration
10m

PHP-FPM

Information Resolved External signal
Start
2025-11-28 11:50
End
2025-11-28 11:51
Duration
1m and 29s

Linux

Average Resolved External signal
Start
2025-11-24 20:16
End
2025-11-24 20:17
Duration
1m

Linux

Average Resolved External signal
Start
2025-11-24 20:16
End
2025-11-24 20:16
Duration
7s

PHP-FPM

High Resolved External signal
Start
2025-11-20 09:20
End
2025-11-20 10:33
Duration
1h and 13m

MySQL

Warning Resolved External signal
Start
2025-11-20 09:15
End
2025-11-20 09:25
Duration
10m

MySQL

Information Resolved External signal
Start
2025-11-13 16:39
End
2025-11-13 17:00
Duration
20m and 48s

Infrastructure: Traffic spike

Warning Resolved Detected by monitoring
Start
2025-11-11 22:13
End
2025-11-11 22:23
Duration
9m and 45s

MySQL

Information Resolved External signal
Start
2025-11-11 22:13
End
2025-11-11 22:23
Duration
9m and 44s

PHP-FPM

Information Resolved External signal
Start
2025-11-11 22:12
End
2025-11-11 22:22
Duration
10m and 7s

Linux

Warning Resolved External signal
Start
2025-11-11 18:40
End
2025-11-11 19:03
Duration
23m

PHP-FPM

High Resolved External signal
Start
2025-11-11 18:17
End
2025-11-11 19:03
Duration
46m and 4s

PHP-FPM

Warning Resolved External signal
Start
2025-11-11 17:36
End
2025-11-11 19:02
Duration
1h, 26m and 1s

Nginx

Warning Resolved External signal
Start
2025-11-11 02:56
End
2025-11-11 02:58
Duration
2m

Linux

High Resolved External signal
Start
2025-11-11 02:11
End
2025-11-11 02:27
Duration
15m and 37s

Infrastructure: Traffic spike

Warning Resolved Detected by monitoring